| Job title: | Business Development Lead |
| Department/Section: | Sales |
| Location: | Cheddar Branch |
| Reporting to: | Branch Manager |
The Role: |
KEY RESPONSIBILITIES - Taking enquiries from customers over the phone in a professional manner.
- Investigating, researching and finding NEW business opportunities from dormant and new accounts.
- Ensuring Customer service levels surpass customer expectations.
- Creating and closing quotations/enquiries and recording them down in an accurate manner.
- Issuing quotes to customers on the day it is collated and contacting the customer to inform them of any delays.
- Managing all incoming enquiries through Business Lead Generation programmes.
- Following Sales Strategies created and implemented by the Managing Director.
- To Call Customers and chase orders, quotes and PO’s
- To treat all sales related work as a priority.
- Liaise with the Area Sales Managers daily regarding the processing of all sales documentation, lead generation and assist where necessary.
- Update emir accordingly with quote notes and files, job cards with photos, notes and files.
- General Sales administration.
- Perform any other duties within your capabilities as directed by the Company.
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SKILLS AND EXPERIENCE REQUIRED: - Proven experience and track record in sales.
- Excellent customer service skills.
- Concise communication skills.
- Excellent telephone manner.
- Customer focussed.
- Works well on own initiative or as part of a team.
- Organised and ability to keep calm when under pressure.
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