Careers at Rotamec

Vacancies

Business Development Lead

Job title:	Business Development Lead
Department/Section:	Sales
Location:	Leicester
Reporting to:	Branch Manager
The Role: To carry out and take responsibility for ALL Sales & Business Development internally, along with all other tasks as required by the Branch manager.
KEY RESPONSIBILITIES: Taking enquiries from customers over the phone in a professional manner. Investigating, researching and finding NEW business opportunities from dormant and new accounts. Ensuring Customer service levels surpass customer expectations. Creating and closing quotations/enquiries and recording them down in an accurate manner. Issuing quotes to customers on the day it is collated and contacting the customer to inform them of any delays. To produce all aspects of quotes as directed by the Branch Manager. Following Sales Strategies created and implemented by the Sales Director. To Call Customers and chase orders, quotes and PO’s To treat all sales related work as a priority. Liaise with the Area Sales Managers daily regarding the processing of all sales documentation, lead generation and assist where necessary. Update emir accordingly with quote notes and files, job cards with photos, notes and files. General Sales administration.
SKILLS AND EXPERIENCE REQUIRED: Proven experience and track record in sales. Excellent customer service skills. Concise communication skills. Excellent telephone manner. Customer focussed. Works well on own initiative or as part of a team.

Note: This job description is not exhaustive, and the employee may be required to undertake additional tasks. This job description will be subject to periodic review and may be amended to meet the changing needs of the business.

Workshop Engineer

Job title:	Workshop Engineer
Department/Section:	Workshop
Location:	Cheddar
Reporting to:	Workshop Manager
JOB ROLE: The workshop engineer will take complete responsibility for repairing electrical motors, pumps and gearboxes and any specific workshop tasks as required by the Supervisor/Manager.
KEY RESPONSIBILITIES: Undertakes repair of electric motors, pumps and gearboxes. Ensures deadlines are met to meet with customer expectation. Contributes to team effort by accomplishing related tasks as and when needed. Overhauling a wide variety of pumps, motors, gearboxes. Carry out mechanical maintenance, repairs, and assembly of pumps and other related rotating equipment. Fault-finding on break down equipment. Adherence to Health and Safety protocol. Complete workshop documentation and pass to Workshop Supervisor or Manager. Completion of daily timesheets. Keeps a clean and tidy work area. To be available for call out shift or overtime as directed by the Workshop Supervisor or Manager. Perform any other duties within your capabilities as directed by the Workshop Supervisor or Manager.
SKILLS AND EXPERIENCE REQUIRED: Proven experience within electrical motors, pumps and gearboxes. Computer skills required to basic level. Knowledge of safety protocols and PPE. Team player. Excellent communication skills. Willingness to work outside of normal working hours. Good time keeping skills are essential.

Sales Coordinator

Job title:	Sales Coordinator
Department/Section:	Sales
Location:	Cheddar
Reporting to:	Business Development Lead
JOB ROLE: To provide comprehensive sales support to the Business Development team, ensuring efficient handling of customer enquiries, accurate quotation management, and smooth coordination of sales-related processes. The role plays a key part in maintaining high levels of customer satisfaction and supporting the team in achieving business growth objectives.
MAIN RESPONSIBILITIES AND DUTIES: Professionally handle incoming customer and prospect enquiries via telephone and email. Prepare, process, and issue quotations accurately and promptly, ensuring customers are informed of timelines or any potential delays. Record and manage all enquiries and quotations within the company’s systems to maintain accurate sales data. Support the Business Development Lead in generating and chasing up on quotes, purchase orders, and customer communications. Proactively contact customers to follow up on quotes, orders, and outstanding purchase orders. Create and manage job records, ensuring all relevant documentation and purchase orders are correctly processed. Prioritise and manage all sales-related administrative duties to ensure timely completion. Provide general administrative support to the Business Development and wider sales team as required.
SKILLS AND EXPERIENCE REQUIRED: Previous experience in a sales support role (preferably within a business development or commercial environment). Strong customer service orientation with a professional and courteous manner. Excellent verbal and written communication skills. Confident and professional telephone manner. Highly organised with strong attention to detail and the ability to manage multiple priorities. Able to work effectively both independently and as part of a team.